Privacy Policy

Your privacy matters to us

Last Updated: January 7, 2026

Introduction

Welcome to Citlali AI. We are committed to protecting your privacy and ensuring transparency about how we handle your data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our Discord bot.

By using Citlali AI, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Automatically Collected Information

When you interact with Citlali AI on Discord, we automatically collect:

  • Discord User ID (for identifying users)
  • Discord Server ID (for server-specific settings)
  • Message content when you use bot commands
  • Timestamps of interactions

Information You Provide

You may provide additional information when using our features:

  • Custom personality settings you create
  • Prompts and queries sent to the Bot

Note: We do not collect or store your Discord password, email address, or any payment information. Citlali AI is completely free and does not process payments.

How We Use Your Information

We use the collected information for the following purposes:

  • Provide Bot Functionality: Process your message which then makes us to deliver AI responses and to make thek feel coherent!
  • Personalization: Remember your custom personality settings and preferences
  • Moderation: Ensure compliance with Discord's Terms of Service and our usage policies

Data Sharing and Third Parties

We value your privacy and limit data sharing to essential services only:

Third-Party Services

  • Discord Platform: We operate through Discord's infrastructure and comply with their data handling requirements
  • Hosting Services: Bot hosted on secure dedicated server infrastructure where Data stored locally in encrypted configuration files and Regular security updates and monitoring and Access restricted to authorized personnel only

We Do NOT:

  • Sell your personal data to third parties
  • Share your data with advertisers
  • Use your data for marketing purposes
  • Provide your information to data brokers

Data Security

We implement appropriate security measures to protect your information:

  • Encrypted data transmission
  • Secure server infrastructure
  • Regular security audits and updates
  • Access controls and authentication
  • Monitoring for unauthorized access

Important: While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our protections.

Data Retention

We retain different types of data for varying periods:

  • Chat Messages: Stored temporarily for context (typically 24-48 hours) then deleted or use /clear to delete by youself
  • User Preferences: Retained for a week until you delete by /clear command in bot which deletes everything every custom personality, preferences.
  • Server Settings: Stored while the bot remains in your server, Kicking the bot out makes it to remove everything

Your Rights

You have the following rights regarding your data:

  • Access: Request a copy of the data we have about you
  • Deletion: Request deletion of your personal data
  • Correction: Request correction of inaccurate data
  • Portability: Request your data in a portable format
  • Opt-Out: Stop using the bot at any time by removing it from your server

To exercise any of these rights, please contact us using the information below.

Age Restrictions

Citlali AI's general features are available to users of all ages in compliance with Discord's Terms of Service (13+ or applicable age in your region).

NSFW Content: Our NSFW features are strictly restricted to users who are 18 years of age or older. By using NSFW features, you confirm that you meet this age requirement. We do not knowingly collect or process data from minors using NSFW features.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify users through our Discord support server (if available)
  • Continue to honor the privacy commitments made in previous versions

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

Get in Touch

Discord: .vqru

Email: vqruwork@gmail.com

For privacy-related inquiries, data requests, or general support